Telluride-Rentals was inconsisterate Overall Rating Reviewed by Marco on 02/11/2010
The Telemark penthouse has 84 steps from the garage level to the kitchen. When we arrived it was discovered the elevator did not work. I called my contact Andre, who made one call to a Patrick, then I never heard from Andre again. Patrick tried to help but was only able to provide appologizes. I was never contacted by Telluride Rentals once to appologize about the inconvienance or to offer any updates or concessions.
This was my third year using Telluride Rentals. My first two I rented the Kayenta unit 4. In total I have spent just over $28k with Telluride Rentals. I am disappointed at the lack of involvement from Telluride Retntals.
Manager Response: 02/11/2010 During our pre-arrival check, the elevator was working. Unfortunately, it broke down just after the guests arrived. Andre, our Guest Services Manager, was in constant contact with Patrick, the caretaker. The company that installed the elevator is no longer in business and Patrick tried to get several other companies to come to Telluride to fix it, but none of them could get here before the guest departed. We offered to assist them with transporting luggage on departure and left voicemails and texts, but they were not returned. We also supplied the guest with a free ski pass for three days, as a way of making up for the inconvenience.
We are sorry that the guest felt a lack of involvement, but we were on top of the situation every day and unfortunately, this was beyond our control.
This is the most dramatic penthouse in all of Telluride and maybe even all of Colorado! This ski-in/ski-out penthouse has over 7,000 square feet of ultra luxury living space in the heart of Mountain Village within a short stroll of the Gondola. Watch the slopes, Wilson Peak Range and endless views from this penthouse at all times!
The Telemark Tower Penthouse has five bedrooms including a master suite with over 2000 square feet. The main level has three queen guestrooms and a bunkroom with six twins; each bedroom has an en-suite luxury bathroom (two steam showers, one jetted tub), flat screen TVs, and walk-in closets. There is also a wet bar, office (with a Mac computer) and a den at this level.
The Master bedroom has a level all to itself with a king bed and a huge luxury bathroom with jetted tub, multi-head steam shower. The master bedroom also has a den, fireplace, private deck and multi flat screen TV's.
The most interesting is the top floor which towers above the slopes with 360 degree views. At this level you will find a huge gourmet kitchen , massive great room with billiard table, large iron forged fireplace, large flat screen TV, separate den with fireplace and Mac computer. The dining area has two tables which seat ten and six, as well as eight bar stools around the kitchen counter. This level also features a large deck with a private hot tub.
Unit Rate and Availability Calendar*
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July 2010
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August 2010
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January 2011
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* All rates listed are nightly rates and do not include taxes.
Enter your "Check-In date" and "Number of Nights"
Click button "Check Rates and Availability"
If dates are available, click BOOK NOW.
Manager Response: 02/11/2010
