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Policies & Guidelines | Telluride CO Luxury Vacation Rentals

  1. Length of Stay: All reservations must be for a minimum length of four nights except during Christmas and spring break which require a minimum of seven nights.
  2. Deposits: 50% of the rent/tax plus a non-refundable concierge/service fee of 5% is due at time of booking. For reservations made less than 60 days prior to the arrival date the deposit becomes 100% (i.e. the entire rental fee is due and payable at the time of booking).
  3. Method of Payment: Up to $5,000 per reservation can be placed on a credit card. Anything over that must be paid via wire transfer or check.
  4. Cancellations: Deposit refunds are available if a reservation is canceled 60 days prior to arrival date. The entire deposit shall be refundable, less the first night's rent and tax and the non-refundable service fee and tax. No refunds are available within 60 days or less of scheduled arrival time.
  5. Balance Due: The balance of all remaining rental fees is due and payable 60 days prior to the arrival date. Failure to remit the balance due without explicitly cancelling a reservation according to cancellation policy above will cause Renter to forfeit the deposit and reservation to be cancelled.
  6. Check-in/Check-out times: Check-in time is after 4:00 pm on the arrival date. Check-out time is 10:00 am on the departure date.
  7. Check in Procedure: Approximately 7 days before your arrival date, you will receive an e-mail that contains check-in procedures.
  8. Number of Occupants: The number of nightly occupants cannot exceed the maximum number of occupants described for each property without prior arrangements.
  9. Damage Insurance: The damage waiver includes Damage Insurance for up to $3000 in lieu of a security deposit. The Damage Insurance covers unintentional damages to the Property interior that occur during the Guest’s occupancy of the Property, provided they are disclosed to the Rental Agent prior to check-out. The Damage Insurance will pay a maximum benefit of $3,000
  10. Damage Repair: Renter is financially responsible for the costs of repairing any damage caused by Renter or Renter's guests that occurs while Renter is occupying the unit. Renter specifically acknowledges that Telluride Rentals has the right to charge Renter's credit card for any such damages not covered by Damage Insurance.
  11. Cleaning: Renter is responsible for leaving unit reasonably clean and orderly at departure. At its sole discretion, Telluride Rentals reserves the right to charge Renter for cleaning services if this requirement is not reasonably met. If you wish to have a mid-stay cleaning/cleanings, you must make those arrangements through Telluride Rentals with at least 30 days advance notice or we cannot guarantee that this service will be available. Any cleaning services not cancelled with at least 24 hours notice will be subject to a charge of one hour.
  12. Reporting Damage: Upon first occupying unit, renter is responsible to immediately report any damage found. Failure to do so, will make renter financially liable to pay for repair of said damage.
  13. No smoking allowed in any property.
  14. No Pets allowed without prior arrangements
  15. Properties For Sale: If the Property to be rented is listed for sale, Telluride Properties Agent shall have the right to enter the Property and to allow prospective or actual buyers, lenders. agents and brokers of the Owner of the Property to enter the Property upon twenty-four (24) hours prior notice to Guest. A representative of Telluride Rentals or the Owner of the Property shall accompany prospective or actual buyers, lenders, agents and brokers at all times. Guest agrees to cooperate with Rental Agent and the Owner of the Property is providing access to the Property in accordance with this provision.
  16. Privacy Policy: Telluride Rentals collects certain information from Renter at the time reservations are made. This information is stored on Telluride Rentals' servers exclusively for the purpose of maintaining contact with Renter and securing payment. Renter's personal information will not be used for any other purpose nor will it be disclosed or sold to any third party except where such disclosure may be reasonably necessary:(a) to comply with the law or legal process; (b) to enforce the rental agreement; or (c) to protect the rights or interests of Telluride Rentals or others. Telluride Rentals does reserve the right to maintain Renter's contact information so that Telluride Rentals can contact Renter in the future with information and/or promotions regarding its rental properties. Damage Insurance - Description of Coverage
  17. Minimum Age Requirement: Guest must be 25 years or older to make a reservation. Persons under the age of 25 may be granted exception if approved by Telluride Rentals.

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A full description of Telluride Rentals Terms and Policies will be available before finalizing your reservation. For additional questions, send email to: reservations@telluride-rentals.com